FAQ

  • 50+ countries. 

    Borders are irrelevant to the vibe. 

    Inquiries:[info@glitterbrat.com].

  • Some pieces take a little time to get ready.

    Total Delivery Time = Processing + Shipping.

  • Processing time is the time we need to prepare your order before it ships.

    Standard orders: 3–5 business days before dispatch.

    Pre-order items: 14–30 business days before dispatch.

    If an item is pre-order, the product page will say so. Read the details before you fall in love.

  • Tracking numbers are dispatched via email once the archive leaves our facility. 

    Monitor the journey here:  Track My Order

  • Shipping time starts after your order has been dispatched.

    U.S.: 7–10 business days in transit.

    International: Shipping times vary by destination. Please refer to our Shipping Policy for details.

    Total delivery time = processing time + shipping time.

  • Orders $99+: Comped (Free). 

    Under $99: $10 Flat rate. 

    Precision in ordering is your responsibility.

  • Accuracy is mandatory. 

    Once dispatched, the risk is yours. 

    Returned packages due to incorrect data will incur re-shipping fees.

  • Marked "Delivered" but missing? 

    Verify with neighbors or local couriers. 

    After 24h, it becomes a shared mystery we'll help solve.

  • For EU Brats: VAT is prepaid. 

    No surprise charges. Just open it and look cute.

  • Non-EU: Import duties and taxes are your sole responsibility. 

    We play by the rules; we don't play politics.

  • 14 days to request. After that, it’s yours forever.

    Items must be unwashed, unworn, unused, and returned with tags attached.

    Non-Refundable: Final sale items, accessories, and anything with even a micro-trace of wear — makeup, scent, damage, wash marks, or removed tags — cannot be returned.

    We only accept pieces in their original, untouched condition.

  • Handle with detachment, but treat with respect.

    Cold wash only.

    Air dry.

    Preserve the tension of the fabric.